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HVAC Business Benchmark Survey 2027

How does your shop compare? Four minutes, anonymous, and every participant gets the free report: labor rates, diagnostic fees, average tickets, booking rates, cost per lead, agreement pricing and tech pay, by company size and region.

Anonymous. No name, company or IP address is stored with your answers.
Skip anything. Every question is optional. Answer at least five.
Free report. Published here once there are enough responses to be useful and keep everyone anonymous.

1 Your role

2 State where you do most work

3 Field technicians (including installers)

4 Annual revenue

5 Work mix

6 How you price service

7 Hourly labor rate you charge (or flat-rate equivalent)

$/hr

8 Diagnostic or trip fee

9 Average repair ticket

10 Average system replacement ticket

11 Share of calls or leads that turn into a booked job

12 Marketing spend as a share of revenue

13 Average cost per lead (if you track it)

14 Your top lead sources (pick up to 3)

15 Maintenance agreement price per year (single system)

$/yr

16 Active maintenance agreement members

17 Hourly pay for an experienced service tech

$/hr

18 Field service software

19 Biggest challenge this year

Email me the report (optional)

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Run by HVAC Cheat Sheet, published by 90 Leads. Results are shown only as totals and medians for groups large enough that no single company can be identified. See the report page and our privacy policy.